How do I order personalised magnets?

Easy! Just choose the product you want, upload your favourite photos, crop them to fit, and place your order. We’ll take care of the rest.

What size are the magnets?

All our standard Moi Magnets are 5cm x 5cm. Perfect for fridge doors, office spaces, and magnetic boards!

What kind of photos work best?

Clear, high-resolution photos work best. Avoid screenshots or blurry images. We want your magnets to look as good as the memories they hold!

Do you ship across South Africa?

Yes! We deliver nationwide via trusted courier partners. If you’re outside South Africa, get in touch and we’ll try our best to help.

Privacy Policy | Moi Magnets Data Protection

Effective Date: April 2025

At Moi Magnets, your privacy matters. This policy outlines how we collect, use, store, and protect your personal information when you use our website or place an order with us.

1. What Information We Collect

When you interact with us by placing an order, signing up for our newsletter, or contacting us, we may collect the following information:

Your name
Email address
Shipping and billing address
Phone number (if provided)
Photos you upload for custom products
Payment details (processed securely via third-party payment providers)

2. How We Use Your Information

We collect and use your information to:

Process and deliver your order
Communicate with you about your purchase
Provide customer support
Send occasional updates or promotional content (if you’ve opted in)
Improve our website and services

We will never sell your personal information to third parties.

3. Sharing of Information

We only share your information with trusted third parties that help us operate our website and fulfill your orders, including:

Payment processors (e.g., PayFast)
Shipping carriers (e.g., Courier Guy, Pudo)
Email marketing platforms (if you subscribe to our newsletter)

These providers are required to keep your information secure and use it only for the services they provide to us.

4. How We Store and Protect Your Information

Your personal information is stored securely using reputable third-party platforms (such as WordPress). We take all reasonable precautions to prevent unauthorised access, misuse, or loss of your data.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and track site performance. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Ask for your data to be corrected or deleted
Unsubscribe from our newsletter at any time
Contact us with any privacy concerns at hello@moimagnets.co.za

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about your privacy, please reach out to hello@moimagnets.co.za